Refund policy

All sales are final

 

Due to the nature of Tru U's products, we do not accept refunds, returns or exchanges.

 

Damages and issues
Please inspect your order upon reception and contact us at ask@the-tru-u.com immediately if the item is defective, damaged or if you receive the wrong item. Please include your order number and a photo of the product(s) and packaging, so that we can evaluate and remedy the issue.